An AI chatbot trained on your complete luggage catalog, airline cabin size data, warranty policies, and product specifications. It answers the questions your support team gets asked fifty times a day — in English, Hindi, and Hinglish. Embeds on Shopify + WhatsApp in 10 days.
Free working demo before you pay · Trained on your actual products · Airline compliance built in
94 products trained for Mokobara in ~4 hours · 10 days to go live on Shopify · 3 languages Hindi English Hinglish · 30-day trial included
Selling luggage and travel gear is not like selling t-shirts. Every product has dimensions, weight limits, material specs, and warranty conditions. Your customers need precise answers before they buy — and generic ecommerce chatbots give them vague responses or nothing at all.
A customer asks Will this suitcase fit in IndiGo's cabin? and the chatbot responds with a link to your FAQ page. Another asks about the difference between your polycarbonate and aluminum collections — and gets a generic "please contact support." That is not customer service. That is a redirect with extra steps.
Travel purchases are high-consideration. Your customers research dimensions, compare across your collections, check airline compatibility, and read warranty terms before adding to cart. They need a support channel that actually knows your products — not one that sends them on a scavenger hunt through your website.
"Does this bag meet IndiGo cabin limits?"
Airline size compliance is the most common pre-purchase question for luggage. Generic chatbots do not have this data.
"My zipper broke after 3 months. Is this covered?"
Warranty claims require knowing the exact policy, what qualifies as a defect, and how to initiate the process.
"Which backpack fits a 15-inch laptop?"
Laptop compartment sizes vary across collections. Customers need exact specs, not marketing copy.
"Cabin bag mein kitna weight allowed hai?"
Customers ask in Hindi, Hinglish, and English. Your chatbot needs to understand all three — and respond naturally.
We build a custom AI chatbot for your travel brand. It learns your full product range, dimensions, materials, warranty policies, and return procedures. Then it answers customer questions with the precision of a product specialist — not a script reader.
Every SKU trained — dimensions, weight, material, compartment count, laptop sleeve sizes, expandable capacity, lock type. When a customer asks about a specific product, the chatbot answers with exact data from your catalog.
The chatbot cross-references your product dimensions against airline cabin baggage limits. "Will the Transit 55cm fit on Air India?" gets a direct yes or no with the exact measurements — not a link to a size guide PDF.
Trained on your full warranty policy — coverage period, manufacturing defects vs. misuse, claims process, turnaround times. It walks customers through filing a claim and escalates edge cases to your team with context attached.
Customers choosing between your hardshell and softshell lines, or comparing a weekender to a cabin bag, get side-by-side breakdowns on weight, material, capacity, and price. The chatbot recommends based on the customer's trip type and preferences.
We built an AI chatbot for Mokobara — one of India's fastest-growing premium travel gear brands. It was trained on their complete catalog and support policies. Try it. Ask about cabin bag dimensions, warranty coverage, laptop compatibility, or product comparisons.
We do not sell you a chatbot platform and leave you to configure it. We build a working AI chatbot on your actual travel products, send you the link, and let the results speak for themselves.
Your public product pages, size guides, warranty terms, return policy, shipping info, and FAQ. We train the chatbot on every SKU — dimensions, weights, materials, features, pricing, and availability.
You get a live link within 48 hours. Ask it real customer questions — airline size checks, warranty claims, product comparisons, tricky edge cases. If it holds up, we move forward. If not, keep the demo as a free reference.
Shopify widget embed, WhatsApp Business bridge, 20-question QA test set validated in all three languages, weekly retraining schedule. Full runbook. One-click uninstall if you ever want out.
Yes. The chatbot is trained on your complete product dimensions and weight specifications. When a customer asks whether a suitcase fits in a specific airline's cabin, the chatbot cross-references the product measurements against that airline's size limits and gives a direct yes-or-no answer with the exact dimensions. No generic responses, no links to PDFs.
The chatbot is trained on your full warranty policy — coverage period, what qualifies as a manufacturing defect versus misuse, the claims process, required documentation (photos, order number), and turnaround times. It guides the customer through every step. Cases that need human judgment are escalated to your support team with the full conversation context attached.
Yes. The chatbot understands your full product range and can compare items across collections. It factors in dimensions, weight, material, compartment layout, laptop compatibility, expandability, and price. If a customer says "I need a bag for a 3-day business trip that fits a 14-inch MacBook," it recommends specific products with reasoning.
From day one. We train specifically for how real customers type — mixed scripts, abbreviations, romanized Hindi, code-switching between languages mid-sentence. A customer asking "yeh bag cabin mein fit hoga kya?" gets the same accurate, helpful answer as one asking in formal English. Every test set is validated in all three languages before deployment.
AI chatbots by industry
No call. No deck. No commitment. We build a chatbot on your actual luggage catalog, you test it, you decide.
robin@pingpalhq.com